We have a responsive and adaptive web-based application that can be viewed through any browser or on any device.  

Our platform is hosted by AWS and we spin up a separate instance for each client, so there is no interaction between client data or environments. 

Within the platform there are three levels of access.  

• First, financial institution employees can access the portal you see in the demo.  Employees can access all of the commercial organizations their institution has on the platform, and see the same information they see.  
• Second, commercial customers can also log into the platform and access only their organization’s information, they can self-serve. They can open and close subaccounts, pull data, access statements, etc. 
• Third, if there is a beneficiary attached to these accounts the organization can give them access to their own information. 

We currently have multiple SSO integrations available as an option. 

Our system is the system of record for all of the subaccount data.  

The dollars within those subaccounts are in the holding account on your core. Our system comes on top of that account to be the system of record for the subaccounts. They never move to another bank or banking system based on actions in the ZEscrow platform. ZEscrow never holds dollars directly.  

All the accounts are your accounts. The subaccounts are created and tracked on our system. This means you do not have to open or manage additional subaccounts as accounts on your core. You can hold everything in a master account and open a holding account or shadow account to support it. All activity originated on our platform is reflected in movement between these accounts.  

You always own the relationship with the customer. We can support you in training and special use cases, but you own the relationship. 

The financial institution is responsible for all compliance relating to their customers using this system. There’s no change in BSA or CIP policy when onboarding new clients.  

ZSuite handles all daily OFAC checks on every active beneficiary within the platform. Those beneficiaries are not clients of the financial institution.  

No, there is no limit. 

On the financial institution side, the money moves between the master account and the shadow account, as necessary. In the instances of opening and closing accounts money is moved by the bank into and out of the master account.  

On the ZEscrow side, the tracking for money movements in and out of different subaccounts takes place, so your financial institution, your corporate partner and their beneficiaries can all see the balances for each individual subaccount.  

Interest can be calculated by ZEscrow, and instructions to move from the GL account to the holding account are passed to the bank in the daily transaction file/transaction exchange. ZEscrow tracks the interest accrued for each beneficiary, including when there is a split between a beneficiary and a partner or IOLTA board.

Every subaccount is issued a unique account number. When funds are transferred in and out of the subaccount via the ZEscrow platform, we are able to auto reconcile those transactions within the UI based on that unique account number. 

ZEscrow is the system of record therefore statements will be auto-generated by the ZSuite platform. The first day of the month statement PDFs will be delivered to the platform. Each organization will receive a summary statement and individual statements for each subaccount. 

ZEscrow is the system of record, therefore all tax reporting will be handled by the ZSuite Team. We work in partnership with your financial institution to review all organization and beneficiary annual interest postings, and then we file on your behalf. 

ZEscrow is the system of record, therefore all tax reporting will be handled by the ZSuite Team. We work in partnership with your financial institution to review all organization and beneficiary annual interest postings, and then we file on your behalf. 

ZSuite handles all IRS reporting for organizations and beneficiaries on the ZSuite platform.

No verification is completed by ZSuite Tech on the W-9 document. The commercial customer is responsible for accurate W-9 reporting. We complete the 1099 filing at the end of the year. If we receive a mismatch we will utilize the W-9 to confirm the information, if that information is inaccurate we will work with the financial institution to correct it. 

The commercial customer accepts this pass-through responsibility in the Terms and Conditions that are required to use the platform. 

Yes! We can do bulk uploads of any size, and recommend it for any addition or migration over 10 subaccounts.