Because security is a top priority for ZRent , we have a number of protocols in place to ensure the safety of your data, beginning with the point of transit. All the ZSuite services are offered over a secure protocol HTTPS with a SSL certificate key size of 2048 bits. All of your PII (personally identifiable information) is stored within the database in an encrypted form, which then undergoes an additional layer of “masking” using a proprietary algorithm. For protection of all our users, ZRent stores all passwords in one-way hashes.

In addition, ZRent is running behind a Cloud Based Web Application Firewall which protects against the most critical web application security risks, such as SQL injection, cross-site scripting, illegal resource access, remote file inclusion and other OWASP Top 10 threats.

The Client Support Team is available Monday – Friday between the hours of 9:00 am and 6:00 pm EST. Please note that we are closed on all federal holidays. 

                                      ZRent 2024 Holiday Schedule

For landlord and property manager clients who are onboarding more than 25 units into ZRent and/or ZDeposit, we offer a feature called a “bulk import” that will allow you to easily import all of your properties, units, lease details and occupants into the platform. The process requires the completion and return of an Excel spreadsheet, in a preformatted template that will be provided to you by the ZRent / ZDeposit Client Support Team. Our team will facilitate the completion of the spreadsheet and any additional documentation that may be required, with the entire process taking a matter of days. If you are interested in learning more or moving forward with a bulk import, please email the Client Support Team at zrent@zrent.net.

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