Introduction

This Privacy Policy describes how ZSuite Technologies, Inc. (“ZSuite,” “we,” “us,” or “our”) collects, uses, shares, retains, and protects your Personal Information when you use our website located at zsuitetech.com, together with any websites located at a subdomain of that address (collectively, the “Website”). It also describes your choices and rights with respect to your Personal Information and how to exercise them. “Personal Information” means any information that identifies, relates to, or could reasonably be linked with you.

This Privacy Policy applies to visitors to our Website. It does not apply to specific products or services owned by ZSuite, including but not limited to the ZEscrow or ZRent products, which are governed by their own separate privacy policies (see “Products Covered by Separate Policies” below). Our Website may contain links to other websites; in such scenarios, we are not responsible for the content, security, or privacy practices of external websites.

We provide digital commercial banking technology and professional services to financial institutions across the United States. We respect your privacy and are committed to protecting the Personal Information you share with us. We may amend this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically. If we make material changes, we will provide a more prominent notice and update the Effective Date above.

This Privacy Policy Covers

What Personal Information We Collect
How We Use Your Personal Information
How We Share Information
How Long We Retain Your Information
Cookies and Other Tracking Technologies
Your Rights Regarding Access to and Control Over Personal Information
Information for California Residents
Security
Children’s Privacy
Sensitive Information
Products Covered by Separate Policies
Contact Us
To provide the information, demonstrations, or materials you request (for example, in response to a “Request a Demo” submission);
To respond to your inquiries and communicate with you about our company, products, services, events, and content that may interest you;
To operate, analyze, and improve our Website, products, and services;
To protect the security and integrity of the Website and to prevent fraud or misuse; and
To comply with applicable legal obligations.
Service providers. We share information with vendors and service providers that perform services on our behalf; for example, website hosting, data storage, web analytics, and marketing-automation providers. They are permitted to use the information only to provide services to us and are not allowed to use it for their own marketing or to share it for marketing purposes.
Legal and safety. We may disclose information in response to a valid subpoena, court order, or other legal process, or where we believe disclosure is necessary to comply with law or to protect our rights, the security of the Website, or the safety of others.
Business transfers. If ZSuite is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
Essential cookies: Required for basic Website functionality; the Website cannot function properly without them.
Analytical cookies: Help us understand how visitors interact with the Website so we can improve its functionality and content.
Marketing and advertising cookies: Set by us or our advertising partners to measure the performance of our advertising and to deliver advertisements relevant to your interests on other websites and platforms.
Right to access. You may request information about the Personal Information we have collected about you.
Right to correct. You may request that we correct or update inaccurate Personal Information we hold about you.
Right to delete. You may request that we delete Personal Information we have collected about you, subject to certain exceptions permitted by law.
Right to opt out of marketing. You may opt out of marketing communications at any time via the unsubscribe link in any marketing email or by contacting us.
The right to know. You may request the categories and specific pieces of Personal Information we have collected about you, the sources, and the purposes for which it is used. The categories we collect are described above under “What Personal Information We Collect.”
The right to delete. You may request that we delete Personal Information we have collected about you, subject to exceptions permitted by law.
The right to correct. You may request that we correct inaccurate Personal Information we maintain about you.
The right to portability. You may request a copy of your Personal Information in a portable format.
The right to opt out. You may opt out of the “sale” or “sharing” of your Personal Information for cross-context behavioral advertising, as described under “Cookies and Other Tracking Technologies.”
The right to non-discrimination. We will not discriminate against you for exercising your privacy rights.

What Personal Information We Collect

Personal Information you provide to us. If you fill out a form on our Website (such as a “Request a Demo” or other contact form), subscribe to communications, register for an event, or otherwise contact us, we collect and process that information to respond to your inquiry and to market our relevant products and services to you. This may include, but is not necessarily limited to, your name, business email address, telephone number, company or institution name, job title, and the content of your message. We do not collect sensitive Personal Information through the Website, such as tax identification numbers, financial account numbers, government identifiers, or biometric information.

Personal Information collected automatically. When you use our Website, we may automatically collect information such as your IP address, browser and device information (user-agent), the pages and resources you request or interact with, referring URLs, and the dates and times of your visits. This information is collected through cookies and similar technologies (see “Cookies and Other Tracking Technologies” below).

How We Use Your Personal Information

We process your Personal Information for the following purposes:

Marketing communications. If you receive marketing emails from us, you may opt out at any time using the unsubscribe link in the email or by contacting us using the details in “Contact Us” below. We will honor your request promptly.

How We Share Information

We do not sell your Personal Information. We share Personal Information only in the limited circumstances described below:

We do not sell, rent, or otherwise share your Personal Information with external third parties for their own marketing purposes.

How Long We Retain Your Information

How long we keep Personal Information depends on the type of information and the purpose for which it was collected. We retain Personal Information for as long as it is needed to provide our services and communicate with you, and where we have an ongoing legitimate business purpose to do so; for example, to resolve disputes or comply with our legal obligations. After a reasonable period, or upon completion of the purpose for which it was collected, we will delete or de-identify it.

Cookies and Other Tracking Technologies

Cookies are small data files stored on your device when you visit our Website. Some last only while you are on the site (“session cookies”); others are stored for longer periods (“persistent cookies”). We use the following types of cookies and similar technologies:

Managing your preferences. You can manage your consent to non-essential cookies at any time using the cookie preferences tool on our Website and you can set your browser to refuse or delete cookies. Because we use advertising cookies that may involve disclosing information (such as identifiers and browsing activity) to advertising partners for cross-context behavioral advertising, you may opt out of that disclosure.

Do Not Sell or Share / Global Privacy Control. To opt out of the use of your information for cross-context behavioral advertising (which some laws refer to as a “sale” or “share”), use the cookie preferences tool on our Website or contact us at privacy@zsuitetech.com. We also recognize and honor the Global Privacy Control (GPC) browser signal as a valid opt-out request where required by law.

Your Rights Regarding Access to and Control Over Personal Information

Depending on your state of residence, you may have the following rights regarding the Personal Information we hold about you:

To exercise any of these rights, please contact us at privacy@zsuitetech.com. We may ask you to verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.

Information for California Residents

The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), applies to Personal Information collected from California residents. California residents have the following rights:

To exercise these rights, contact us at privacy@zsuitetech.com. You may be asked to provide additional information so we can verify your identity before responding.

Security

We take reasonable steps to protect the information we receive from you from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access, including appropriate administrative, technical, and physical safeguards. Personal Information is protected in transit and stored in a secure environment, employees are granted access only on a need-to-know basis, and we confirm that our vendors have implemented appropriate security measures before sharing Personal Information with them. No security measures are perfect, however, and we cannot guarantee absolute security. If you have concerns about the security of your information, please contact us using the information below.

Children’s Privacy

Our Website is directed to businesses and is not intended for children. We do not knowingly collect or solicit Personal Information from children under the age of 13. If we become aware that we have collected Personal Information from a child under 13 without parental consent, we will promptly delete it. If you believe a child may have provided us with Personal Information, please contact us immediately.

Sensitive Information

Unless specifically requested by us, we ask that you not send us, and that you not disclose on or through our Website, any sensitive Personal Information, such as tax identification numbers, driver’s license numbers, financial account information, racial or ethnic origin, religious beliefs, health information, or biometric data.

Products Covered by Separate Policies

This Privacy Policy governs only the ZSuite Technologies corporate website and our related sales and marketing activities. It does not apply to the ZSuite products, including but not limited to ZEscrow and ZRent, or to any information collected within those products. Each ZSuite product is governed by their own separate privacy policy, which address the financial and account information collected in connection with those services.